Seattle, Washington Healthcare Quality Leader Hospital & Health Care Education Trident University International 2006В -В 2016 Ph.D., Health Science: Health Administration American InterContinental University 2004В -В 2005 M.B.A., Business: Healthcare Management and Policy Widener University 1998В -В 2002 M.S.W., Social Services Administration Experience Community Health Plan 2013 - Present UnitedHealthcare 2012 - 2013 Raiz Consulting, LLC 2006 - 2013 CARF, International 2004 - 2013 Alameda Alliance for Health 2010 - 2012 Bonita House 2007 - 2011 Contra Costa Health Plan 2008 - 2010 Napa County Health and Human Services Agency 2006 - 2008 HealthRIGHT 360 2003 - 2006 Hope House Rehabilitation Center September 2000 - 2003 Skills Accreditation, Administration, Behavioral Health, Case Management, Change Management, Creative Problem Solving, Data Analysis, Databases, Healthcare Compliance, Health Insurance, Healthcare Management, Health Outcomes, Healthcare, HEDIS, HIPAA, Managed Care, Medical Research, Medical Social Work, Microsoft Office, NCQA, Organizational., Performance Improvement, Project Coordination, Quality Management, Quality Measurement, Report Writing, Research Design, Service Delivery, Statistical Reporting, Supervisory Skills, Team Building, Disease Management, Compliance, Medicaid, Program Development, Medicare, Process Improvement, Problem Solving, Risk Management, Strategic Planning, Team Leadership, Case Managment, Mental Health, Program Management, Utilization Management, Credentialing, Training, Clinical Research, Healthcare Consulting, Quality Improvement Show more

2000 - 2001 Skills Market Research, Marketing Research, Positioning, Pharmaceutical Industry, Qualitative Research, Quantitative Research, Market Segmentation, Product and Service., Healthcare Consulting, Medical Devices, Biotechnology Industry, Consumer Packaged Goods., Peak Performance., Pre-employment Testing, Executive Coaching, Succession Planning, Consumer Behaviour, Segmentation, Advertising Research, Competitive Intelligence, Strategy, Survey Design, Ethnography, Biotechnology, Oncology, Focus Groups, Customer Insight, Primary Research, Questionnaire Design Show more January 2010 - September 2011 TVG April 2008 - October 2009 TVG April 2005 - April 2008 TVG April 2003 - April 2005 TVG August 2002 - April 2003 Curtis Analytic Partners, Inc. Boca Raton, Florida Senior Vice President, Bell Falla & Associates Marketing and Advertising Education Widener University 1997В -В 2002 PsyD, MBA, Clinical Psychology (PsyD, MA), Health and Medical Services Administration (MBA) Tufts University 1991В -В 1995 BS, Psychology Saint Andrew's School 1987В -В 1991 High School Diploma Experience Bell Falla & Associates LLC September 2011 - Present Ipsos Understanding UnLtd.

Abecedarian polymath